COLMENARES TO NTC: FAST TRACK DECISION VS SLOW INTERNET IN PH

Neri Colmenares

COLMENARES TO NTC: FAST TRACK DECISION VS SLOW INTERNET IN PH

Makabayan senatorial candidate and Bayan Muna chairman Neri Colmenares, today called on the National Telecommunications Commission (NTC) to expedite the decision to the complaint he filed three years ago against the big telecommunications companies on the country’s dismal internet speed.

“Big internet service providers (ISP) such as Globe and PLDT, because they dominate the market, have abused us hapless consumers by imposing expensive internet rates while refusing to fulfill their obligation to provide adequate public service. Consumers should no longer take this lying down. This has got to stop,” said Colmenares.

“The internet service providers are raking-in super profits while blatantly shortchanging the consumers by not giving them what they actually paid for. We, the consumers are not getting their money’s worth and this has to be acted upon now,” he added.

“Our Petition is to demand better internet service from big internet service providers (ISPs) who only rake in the profits but short-changing the people. This is a demand for the enforcement of the State policy that rates should be fair, just and reasonable (Section 4(g), RA No. 7925), and that consumers should be protected from trade malpractices, (Section 9, Article XVI, 1987 Constitution) market abuse and anti-competitive behavior (Section 2, RA No. 10667),” said Colmenares.

“We are also urging the NTC to investigate the ISPs and:

  1. Order the Respondents to give an across-the-board refund/rebate to all their consumers, in an amount to be determined as fair and equitable;
  2. Order payment of fines, in an amount which is commensurate to the damage and prejudice to the consumers;
  3. Refer the case to the Philippine Competition Commission for determination of anti-competitive behavior and abuse of market by Globe and PLDT and other ISPs.
  4. Order respondents to provide internet speed at their maximum advertised speed at least 90% of the time during the period of subscription.

“We have long been suffering from one of the slowest internet speeds in the world, and so we hope that the NTC would act on this immediately,” ended Colmenares.###

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